Arkup Terms of Service

By creating an account, accessing Arkup, or using the service, the user agrees to these Terms.

If a user uses Arkup on behalf of a company or organization, the user represents that they have authority to bind that organization to these Terms.

Arkup provides an AI-powered business intelligence platform that may allow users to:

• upload and organize information
• connect authorized business systems
• search company information
• analyze documents and business data
• use AI-assisted question answering
• create reports and view dashboards
• obtain business insights
• collaborate within workspaces
• use integrations and connected data sources

Features may change or evolve over time.

Users are responsible for:

• maintaining accurate account information
• protecting login credentials
• activity under their account
• promptly reporting unauthorized access

Users may not share credentials in ways that violate the applicable subscription or security policies.

Organizations may create shared Arkup workspaces. Workspace owners and administrators may control membership, permissions, integrations and access to business information.

Users agree to access only information they are authorized to access.

As between Arkup and the customer, customers retain their ownership rights in information, files, documents and business content submitted to Arkup, subject to any rights belonging to third parties.

The customer grants Arkup the limited rights necessary to host, process, transmit, analyze and display customer data solely to provide, secure, support and operate the Arkup service.

Users may connect third-party services. By connecting a service, the user authorizes Arkup to access and process information permitted by the permissions the user grants.

Third-party services remain subject to their own terms and privacy policies. Arkup is not responsible for the independent operation of third-party services.

Arkup's use of information obtained through Google APIs complies with Google's applicable API policies and Limited Use requirements. Users control whether they authorize Google integrations and may revoke access at any time. See the Privacy Policy for detail.

Arkup includes AI-assisted functionality. AI-generated outputs may contain inaccuracies, omissions or incomplete information.

Users should independently review important outputs before relying on them for legal, financial, medical, safety-critical, employment, regulatory or other high-impact decisions. Arkup does not guarantee that AI-generated content will always be complete or error-free.

Users must have the necessary rights and permissions to upload, connect or process information through Arkup. Users must not use Arkup to:

• violate applicable law
• infringe intellectual property rights
• access data without authorization
• distribute malware
• attack or disrupt systems
• bypass security controls
• impersonate others
• conduct fraudulent activity
• process unlawful content
• abuse platform resources

Certain Arkup features require a paid subscription. Prices, usage allowances, plans and billing terms may be displayed during purchase or in applicable order forms.

Recurring subscriptions may renew automatically unless canceled according to the applicable subscription terms. Usage-based fees, add-ons or overage charges may apply where disclosed. Taxes may apply.

Arkup may improve, modify, add or discontinue features. Where commercially reasonable, Arkup may provide notice of material changes that significantly affect paid customers.

Arkup aims to provide a reliable service but does not guarantee uninterrupted or error-free availability unless a separate written Service Level Agreement applies.

Each party may receive confidential information from the other. Confidential information should only be used as necessary to fulfill the relationship between the parties and should be protected using reasonable safeguards.

This obligation does not apply to information that is public through no fault of the receiving party, independently developed, or lawfully obtained from another source.

Arkup and its licensors retain rights in:

• the Arkup platform
• software
• branding
• interfaces
• underlying technology
• documentation
• designs
• product functionality

These Terms do not transfer Arkup intellectual property ownership to users.

If users voluntarily provide product feedback or suggestions, Arkup may use that feedback to improve the service without obligation to compensate the user, provided Arkup does not use customer confidential information outside the permitted purposes.

Users may stop using Arkup. Arkup may suspend or terminate access where reasonably necessary for:

• violations of these Terms
• security threats
• abuse
• unlawful activity
• failure to pay applicable fees
• legal requirements

Where appropriate, reasonable notice may be provided.

Following account or subscription termination, customer data may be retained temporarily for operational, legal, security or backup purposes and may later be deleted according to Arkup's retention practices. Organizations should export necessary data before terminating services where export functionality is available. See the Data Deletion page.

To the maximum extent permitted by applicable law, Arkup is provided on an "as available" basis. Arkup does not guarantee that all AI outputs, analyses, recommendations, forecasts or generated materials will be accurate or suitable for every purpose.

To the maximum extent permitted by applicable law, Arkup's liability arising out of or relating to the service is limited, and Arkup is not liable for indirect, incidental, special, consequential or exemplary damages, or for lost profits, revenue, goodwill or data.

Nothing in these Terms limits liability that cannot be limited under applicable law. A separately negotiated enterprise agreement or order form may contain additional or different liability provisions, which will control for that customer.

Users and organizations may be responsible for claims arising from their unlawful use of Arkup, from information they were not authorized to submit or connect, or from material violations of these Terms, subject to applicable law and to any separate written agreement between the parties.

Arkup may update these Terms. The effective date will be updated when changes are published. Material changes may be communicated where appropriate.

Arkup — moroni@arkup.ai — https://arkup.ai